My Passport for Mac portable storage works straight out of the box with Mac devices which makes it easy to get going quickly – drag and drop files to and from, or setup a backup routine with Apple’s Time Machine software to help protect your photos, videos, music and documents.
This article explains reformatting is required for macOS compatibility.*END
Issue:
'Mac OS Compatible' My Passport, My Book and WD easystore drives formatted with NTFS will mount as a Read Only file system when connected to a macOS computer.
Cause:
Mac OS can read but not write to NTFS formatted drives.
Solution:
- To use the device on macOS and for Time Machine backups, format the drive as HSF+.
For assistance formatting the drive for Mac usage, please see Answer ID 8200: How to Partition and Format a WD Drive on Windows and macOS - To use the device on macOS and Windows OS, format the drive as ExFAT.
For assistance formatting the drive to exFAT, please see Answer ID 20821: How to format a WD hard drive to exFAT or FAT32 file system - My Passport for Mac and My Book for Mac are formatted with HFS+ and are Mac Ready
and are preformatted HSF+
Applied Products:
May 31,2019 • Filed to: Data Recovery Tips • Proven solutions
Summary:
Many users asked me about the same problem: 'My Macbook can recognize my WD MY Passport, but when I want to open it and find some files, the system shows that the drive is unreadable. The files in the drive is important, do you know how to get the data back before I repair it.' Data loss problems are common in our daily life, find a suitable method to recover the data is very necessary for you. And you should know that to recover files from My Passport external hard drive is not a difficult task, this article will provide you the full guides to solve your problem.
Part 1. WD My Passport External Hard Drive Data Recovery for Mac
As long as lost files on your WD My Passport drive haven't been overwritten by new data and you drive can still be recognized as a drive by your Mac, you’re likely to restore all lost data with the help of a WD My Passport data recovery program such as iSkysoft Data Recovery for Mac.
This powerful utility enables you to recover WD My Passport data lost for various situations and it'll do no harm to your drive. With its comprehensive recovery mode and simple operation, you can easily get back all kinds of files, such as photos, audio files, document files, videos and more. Besides, is compatible for all Mac models and Mac OS X versions including Yosemite, El Capitan and macOS Sierra.
iSkysoft Data Recovery
A Life Saver to Solve Your Data Loss Problems!
- It is compatible with both Windows and Mac operating system.
- It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
- All major types of files can be recovered including music, images, video, documents, emails, and archives.
- It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.
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Part 2. How to Recover Data from WD My Passport Hard Drive on Mac (El Capitan, macOS Sirra and macOS High Sierra)
Steps on How to Recover Deleted Photos and Videos on WD My Passport Hard Drive
Step 1. Choose File Types to Start WD My Passport Recovery
After launching the tool on your Mac, you'll get 6 file type option tabs as follow. If you want to recover lost, deleted or formatted files from WD My Passport drive, you can select one or more file types. After that, try to click 'Next' button to continue.
Step 2. Scan Your WD My Passport Drive
Then your WD My Passport hard drive will be listed in the window. You can select it and click 'Start' to start scanning for lost data.
Step 3. Recover Files from WD My Passport Hard Drive
After scanning, found contents on your hard disk will be listed according to folders in the window. You can view original name or preview photos and documents to check whether the lost data are found or not.
Part 3. Tips About WD My Passport Data Recovery on Mac
WD My Passport external hard drive has been widely used all over the world. However, files on WD My Passport hard drive can be lost due to deletion, formatting, data transferring, virus infection, system error and some other reasons. If you have backup of lost files on somewhere else, you can retrieve them within seconds. Otherwise, you need WD My Passport data recovery software to solve your problem.
Since lost files can be easily overwritten by new data on your WD My Passport drive, please stop using it immediately when files are lost.